New Patient Information
Before your first appointment:
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Check our list of accepted insurance plans & be sure to get any required referrals before your first appointment
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Download & complete new patient forms before your appointment and save time!
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Please arrive a few minutes early to fill out any additional forms & to take care of any co-payments
Register for our convenient, secure Patient Portal to:
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Access your medical record
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Add your other doctors for consolidated access
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Receive email and/or text reminders for upcoming appointments
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Instantly receive notification of additions and changes to your medical record and appointments
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Notify your doctors’ offices of any changes to your demographics and/or insurance information
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Send requests for appointments and prescription refills
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Your medical information is secure & private
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Ask us for your portal info
We accept most major insurance plans
Accepted Insurance Plans
Please note some insurance plans may require co-payments & a referral from your primary care physician
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AHCCCS
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CMDP, Care1st, HealthNet (referrals needed for all AHCCCS plans)
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Aetna
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PPO, EPO, HMO, Meritain, Choice, Savings, Select
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Arizona Foundation
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BCBS
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Acclaim, Alliance, Indemnity, Meritain, Statewide PPO/EPO/HMO
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Bridgeway (Allwell)
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Cigna
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Choice, Phoenix IPA, PPO/HMO, Open Access
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Health Net/Arizona Complete Health
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PPO/HMO, Allwell, Ambetter
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Medicare - Part B
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Medicare Advantage Plans
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AARP (Except Banner Network), Aetna PPO/HMO, Allwell, Bridgeway Advantage, Multiplan, OptumCare
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!! Many Advantage plans require a referral - please check with your plan to see if one is required before scheduling.
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Multiplan
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Tricare
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United Healthcare
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Heritage, Medica, Nexus, Charter, Choice, Core, Options, Optum, Passport, Select
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Workman’s Compensation
Practice Policies
Appointments | Insurance Claims | Medical Forms | Medical Records | Patient Privacy | Payments | Referrals
Appointments
Please arrive a few minutes before your scheduled appointment to take care of co-payments and paperwork updates. Your appointment is time reserved just for you. This being the case, in order to effectively serve our patients, if you no-show for multiple appointments we may discharge you from the practice.
Insurance Claims
If we are a contracted provider with your insurance company, we will file claims on your behalf for your convenience; however your insurance company requires us to collect co-pays and/or other fees to meet your annual deductible. Payment is expected at the time services are rendered. We accept most major credit cards, personal checks, & cash.
Medical Forms
There is a $25.00 fee charged for all paperwork completed by staff or doctors. (i.e. Disability forms, FMLA paperwork, etc.) Please allow at least three (3) business days for these requests.
Medical Records
Requests for copies of medical records: At this time there is no charge for obtaining medical records. Many records can be obtained through the patient portal. Please allow at least two (2) business days for these requests.
Health Insurance Portability & Accountability Act (HIPAA)
Some insurance companies & labs require a social security number to verify coverage & obtain test results. As with your other medical information, we handle this sensitive information with the utmost care to protect your privacy in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Without a social security number we must require payment in full at time of service and we will furnish documentation for you to file for insurance reimbursement.
Referral Policy
Some insurance plans require a referral from your primary care physician. Please verify any referral requirements with your insurance company prior to scheduling your appointment. All referrals are the responsibility of the patient.
Payment Policy
If your check is dishonored or returned for any reason, we will electronically debit your account for the amount of the check plus a processing fee of $50.00